If you are looking to refund or partially refund a payment, please follow the instructions below.


  1. Log in to your Team Sports Admin account.
  2. In the main menu click PAYMENTS, which will place you on the Payments Received tab on the payments page.
  3. Find the specific player/buyer name you want to refund (or partially refund) and under the column Actions select the red arrow. A Refund Payment popup will appear.
  4. Select the Full Refund or Partial Refund option depending on your objective.
  5. To send your customer a receipt of their refund, click the check box to the left of Send refund email receipt to customer.

  6. From there, follow the on-screen instructions and click the Refund button when you are ready to process the refund your customer.