Payments and Billing

As an Organization Admin, how do I create a custom payment report in Team Sports Admin?
Would you like to create a custom payment report showing all your accepted payments for a certain period of time? Or maybe you'd like a report of all y...
Thu, May 31, 2018 at 11:11 AM
I received a charge on the 1st of the month, why was my credit card on file charged?
Normally, your fees are automatically taken out when a successful registration occurs. However, since we are a per successful registration fee based platfor...
Thu, Jun 23, 2022 at 10:14 AM
As and Organization Admin, how long after a charge occurs can I refund a payment?
You do not have to wait any period of time after a charge is processed to submit a refund, you can refund anytime. However, please try to ensure the initial...
Thu, May 31, 2018 at 11:01 AM
As an Organization Admin, how do I make sure the offline payment option is available?
When the one time payment option is not enabled when setting up payment plan options for an event, there will not be the option to record the payment as pai...
Wed, May 30, 2018 at 4:56 PM
As an Organization Admin, how do I create an offline payment for a participant?
If you'd like to create a new payment made offline by check, cash or other, you can do so by following these steps:  Log into your Team Sports Admin ...
Thu, May 31, 2018 at 11:19 AM
How do I charge a participant's credit card on file for an outstanding payment?
Do you need to process a payment to a participant's account for an outstanding payment? Here's how: Log into your Team Sports Admin account.  C...
Tue, Jul 6, 2021 at 11:25 AM
How do I process a payment for an incomplete registration?
Log into your Team Sports Admin account as an Organization Admin. Find the incomplete registration you are looking for. You can accomplish this a couple o...
Sat, Jul 3, 2021 at 9:51 AM
As an Organization Admin, how to I create an Accepted Payments Report?
Log into your Team Sports Admin account.  Click PAYMENTS from the main menu.  Define your search results by Invoice #, Name, Dates, or events and click S...
Wed, Jun 20, 2018 at 2:08 PM
As an Organization Admin, how do I mark an outstanding invoice as paid offline?
Log in to your Team Sports Admin account. Click PLAYERS in the main menu. Enter the player's name and click Search.  Select and open the player...
Thu, Mar 14, 2019 at 7:08 AM
As an Organization Admin, how do I send Outstanding Payment Reminder Emails?
Log into your Team Sports Admin homepage.  Click the View Details from the Payments section on the Dashboard screen. A list of players who have outstandi...
Wed, Oct 23, 2019 at 5:09 PM