Do you want to change the credit card you have on file? You can update information for expired cards or add a new credit card by following these step-by-step instructions below:

  1. Log in to your organization's home page - [Organization].teamsportsadmin.com
  2. Click on PAYMENTS in the main menu.
  3. Click on the Update Billing Info tab.


TABLE OF CONTENTS


Add a new Billing Address

  1. Under the Billing Address section, click on Add Another Address.
  2. Fill out all the required address fields.
  3. Click on Save Address.

Edit an existing Billing Address

  1. Under the Billing Address section, expand the existing Saved Billing Address you want to edit.
  2. Click on Edit Address.
  3. The current address will show up as editable input fields.
  4. Make any needed changes and the click Edit Address.
    1. Note: If this is your only saved address the "Set as Default Address" is selected and can't be changed. 


Add a new Credit Card Payment Method

  1. Under the Payment Methods heading, there is an Add Payment Method section.
  2. Click on Add Debit / Credit / ATM Card
  3. Enter in the new Debit / Credit / ATM Card information.
  4. In the Link a Billing Address to this payment method drop down, select an existing Billing Address to associate with this payment method.
  5. Confirm the selected Billing Address information is correct.
  6. If you want this payment method to be set as the default for future payments that are created, select "Set as Default Payment Option"
  7. Click on Add Card to submit this payment method.


Edit an existing Credit Card Payment Method


  1. Under the Payment Methods heading, there is a Saved Payment Method section.
  2. Click on the Credit Card you wish to update.
  3. If you want to update the Credit Card information, click on Edit Card Details.
  4. Update the Credit Card information.
  5. If you want this payment method to be set as the default for future payments that are created, select "Set as Default Payment Option"
  6. You must also select "I acknowledge I received permission from this customer to change the payment method information for this invoice." before editing this payment method.
  7. Click on Save Card.
  8. If you want to update the Billing Address associated with this payment method, click on Change Address.

  9. Select a different Billing Address to link to this card, and then click Save.
    1. Note: If you want to update an already existing address, you must do this by following the steps above for "Edit and existing Billing Address" instead.


Add a new ACH Bank Account Payment Method

  1. Under Add Payment Method, select the Link Bank Account (ACH) radio button
  2. A new window will open explaining that we use Plaid to securely connect to your bank account. Review the terms and click Continue.

  3.  Search for your Bank that you want to connect.

  4. Enter in your credentials you use to log in to your bank account. These credentials are not saved, and are only used to create a unique token to link your account in the future. 

  5. Select the account you wish to connect, and click Continue.

  6. You will see an "Account linked successfully" message. You must then confirm the billing address you want to link to this account, and click Add ACH.

  7. You will then see an "Account added successfully" message, and your Bank account will be selected as the current Payment Method.


Edit an existing ACH Bank Account Payment Method

In order to keep your account information secure we do not store any of your bank account information, so you can't edit an existing account. You must create a new Bank Account payment method.


Change the address linked to a Credit Card or Bank Account

Each payment method can be associated with a different Billing Address. Before performing this step make sure have editing the existing or added a new Billing Address.

  1. In the Save Payments section, select the payment method you want to change the billing address for.
  2. Click on the Change Address link.
  3. Under the Link a Billing Address to this payment method section, select a different address from the drop down.

  4. Click Save.