Once a refund is processed on the organization's end, the money will be deposited back into the bank account where it was originally withdrawn from within 5-10 business days.


You can check to see if a refund has been processed by logging into your account and clicking PAYMENTS in the main menu. If a refund has been processed by your organization, the amount refunded will appear in red under Status for the payment that is being refunded.


If you do not see Refunded [$ Amount] next to the payment you made, then please contact your organization as the refund has yet to be processed on their end.