- Log in to your Team Sports Admin account.
- Hover over EVENTS in the main menu and click the event type, Season, Camp, Other Event, or Tournament for which you would like the incomplete registration report for.
- On the left-hand side of the screen under Reports, click on one of the following, depending on your event type:
- Incomplete Season Registrations,
- Incomplete Team Registrations, or
- Incomplete Registrations
- Under the Select [Event Type] drop-down menu, select the event you are looking for incomplete registrations in.
- Click Search. If you would like to narrow down your search, you can utilize the other drop-downs available.
- The participants shown are those who have not completed registrations.
- Click the Download to Excel button located in the upper right. This will direct you to the Download Exports section of MY ACCOUNT and you will see a green notification banner at the top of the screen that reads "Your export is in process. Please check back soon to download your file."
- The exported files are created every 5 minutes (i.e. 12:00, 12:05, 12:10, etc.). During this time you can check the status under the Actions column which will read Scheduled. Refresh your page after 5 minutes and it will then read Download.
- Click Download and save as needed.
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