There are times when certain updates may affect your Team Sports Admin experience, and while we generally try to avoid making this step necessary, occasionally it’s just easiest to remove your cached files. This ensures you have the most up-to-date version of our application.

Here are the shortcut keys to "hard refresh" your browsers:


    Google Chrome

        Ctrl + Reload or Ctrl + F5


        Ctrl + Shift + R or Ctrl + F5

    Internet Explorer

         Ctrl + Reload 

        Ctrl + F5


    Google Chrome

        Command + Shift + R or Shift + Reload


        Command + Shift + R or Shift + Reload


        Option + Command + E

Here are the basic steps for clearing cached files for the Google Chrome browser. The exact steps will change slightly, so please consult your specific browser’s support section for specific steps.

  1. Click the Settings ellipsis next to the URL on your Chrome browser.
  2. Hover over More Tools and click Clear Browsing Data.
  3. We recommend selecting Cached Images and Files. It is not necessary to clear your browsing history.
  4. Then click Clear Data.

Here are specific instructions for each of the popular browsers:

If you need further assistance click here to let us know and we'd be happy to walk you through it.