Payments and Billing

As an Organization Admin, can I issue a refund to a different card than the one used for the initial charge?
Refunds can only be sent back to the original payment method used in a charge. It’s not possible to send a refund to a different destination (e.g., anoth...
Wed, May 30, 2018 at 4:03 PM
As an Organization Admin, how do I update my bank account on file?
Do you need to change or update the bank account you have on file for your organization? Below are steps that you cant take to do so: Log in to your Team ...
Mon, Jul 2, 2018 at 6:12 PM
As an Organization Admin, how do I refund a participant?
If you are looking to refund or partially refund a payment, please follow the instructions below. Instructions: Log in to your Team Sports Admin accou...
Wed, Jun 20, 2018 at 10:17 AM
As an Organization Admin, how do I update a participant's billing information?
If you are looking to edit a participant's credit card information who has a recurring or overdue payment, please follow the instructions below: Log ...
Wed, May 30, 2018 at 4:22 PM
As an Organization Admin, how do I view my Team Sports Admin fees?
Want to see a breakdown of our fees and what you've paid? To check out Team Sports Admin's fee structure, along with your billing terms,  payment ...
Wed, May 30, 2018 at 4:23 PM
As an Organization Admin, how do I cancel or put a recurring payment on hold for a participant?
Definitions: Cancel – You want to cancel a recurring payment so nothing will be charged in the future. Put on Hold – You don’t want to charge a user at thi...
Wed, May 30, 2018 at 4:26 PM
As an Organization Admin, how do I create a coupon?
Trying to set up a coupon or a discount for one or more of your events? You can create a dollar or percentage discount and apply it to an existing event by ...
Wed, May 30, 2018 at 4:26 PM
As an Organization Admin, how do I mark a payment as paid offline from an incomplete registration?
Do you need to mark a payment as cash or check? Or maybe you'd like to bypass the payment or mark it as another type of transaction. Below are the step...
Thu, May 31, 2018 at 11:16 AM
As an Organization Admin, how do I update my billing information?
Do you need to update the name of the person on your billing profile? Or change the contact and billing details? Or, do you need to update the credit card y...
Wed, May 30, 2018 at 4:34 PM
As an Organization Admin, how do I edit a participant's recurring payment?
Do you need to change the scheduling date or price of a participant's recurring payment? You can edit recurring payments easily with these step-by-step...
Wed, May 30, 2018 at 4:35 PM